Returns and Exchange Policy
Returns must be made within 45 days of purchase.
Eligible products
Returns are accepted only for new, unopened products or defective items.
Refunds
An eligible return can be refunded. Return costs are paid by the customer: for returns by mail, we provide the label for a flat fee of $15.
Defective products
If you request an exchange for a defective product, we reserve the right to test the item in store to verify the defect before authorizing the exchange.
Used products
Used products are neither exchangeable nor returnable.
T-shirts
All t-shirts are final sale: no exchanges and no refunds.
Pre-orders
A pre-order that is still new and sealed can be returned within 45 days, in store or by mail ($15 return label paid by the customer), for store credit only. No refunds, unless the item is defective or the release was delayed.
See our pre-order cancellation policy.