Privacy policy
At Freeson Rock, we take the privacy of your personal information very seriously. This policy explains how we collect, use, disclose and protect your information when you visit our website. By using our website, you agree to the practices described below.
1. Information we collect
Personal information
When you place an order or create an account: name, address, email, phone number and payment information.
Browsing data
IP address, browser type, pages visited, length of visit and search terms used.
Cookies
We use cookies to improve your experience, analyze traffic and support our advertising campaigns.
2. Use and sharing
How we use it
- Process and ship your orders
- Communicate with you about your orders, your account or customer service
- Improve our website and services
- Personalize your browsing experience
- Tell you about our products and promotions (with your consent)
We only share it with:
- Our service providers who help us run the website and serve you, and who agree to keep this information confidential
- Authorities, when required by law or in response to a valid request (e.g. a court order)
3. Security and your rights
Security
Your information is kept behind secure networks and is only accessible to a limited number of authorized people who are required to keep it confidential.
Your rights
- Access your information
- Have inaccurate or incomplete information corrected
- Request its deletion, subject to legal exceptions
- Object to or request restriction of its processing
- Request its portability
To exercise these rights, contact us (details below).
4. Changes
We may update this policy from time to time. Changes are posted on this page and, if they are significant, we will notify you more visibly (for example by email).
Contact us
1477, avenue du Mont-Royal Est
Montréal (QC) H2J 1Z1
During our business hours
Emailfreesonrock@hotmail.caWe reply as soon as possible